The Client Is The Risk Taker For A Product

The most reliable person to show the benefits or detriments of a product is the customer, as they have skin in the game.

Clients take risks for a product, as they commit their money, time, etc.

It's not the agency or established institution in the field that determines the product's destiny.

LOK: 4. Management
RL: Skin in the game
IDEAS: Customer Risk Products Reliability Money Time Agency problem Institution
#Antifragility