S – Hoover's Plane And The Mechanic

Pilot Hoover's mechanic boy made a mistake that caused an emergency landing, for which the boy apologized in tears.

Hoover did not reproach him from the error, instead told the boy to prove to him that he wouldn't do it again.

The boy took care of the plane again and never did he make the same mistake again.

Absence of criticism, and iteration with skin in the game.

LOK: 0. Story
RL: How to win friends & influence people
IDEAS: Criticism Skin in the game Iteration Mistake Learning
#Strategic_Thinking #Social_Intelligence